Cookie Rewards
Cookie Rewards
What is Cookie Rewards?
Cookie Rewards is our little way of saying thank you for supporting Pure Bakes!
Earn points every time you shop online and exchange them for discounts and free delivery.
How do I join Cookie Rewards?
It's completely free! Simply create an account on our website to start earning points whenever you place an order.
How do I earn points?
You'll earn 2 points for every £1 spent on our website. Points are calculated on your order's product value, excluding delivery charges and after any discounts have been applied.
What can I redeem my points for?
You can exchange your points for the following rewards:
- 500 points – £3 off your next order
- 750 points – Free Standard Delivery (up to £3.95)
- 900 points – £5 off your next order
How does the Free Standard Delivery reward work?
Redeem 750 points to receive up to £3.95 off your delivery charge.
For orders weighing up to 2kg, this covers our standard delivery charge in full.
For heavier orders with a £5.50 delivery charge, you'll only pay the £1.55 difference.
How do I redeem my points?
Log in to your account and open the Cookie Rewards panel on our website. Once you've collected enough points, select your chosen reward and follow the instructions to redeem it at checkout.
Can I earn points when shopping at markets?
Cookie Rewards is exclusively for purchases made through our website. Orders placed at markets don't earn points.
Can I use my reward with another discount code?
No, Cookie Rewards discounts cannot be combined with other discount codes or promotional offers. Only one reward can be redeemed per order.
Can I earn points on previous orders?
Points are earned on eligible orders placed after joining Cookie Rewards.
Unfortunately, previous purchases cannot be added retrospectively.
Where can I check my points balance?
Simply log in to your account and open the Cookie Rewards panel to view your available points and rewards.
Get in touch
Should you have any further queries you can reach us at hello@purebakes.uk
Our inbox is monitored Monday-Friday 9am-4:30pm, excluding bank holidays.
We aim to respond to all queries within 24 hours.
Please note that we post our bakes from Mondays-Thursdays.