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What are your Sweet Points?
Our Sweet Points gives you the chance to collect points/accumulate and use them to redeem exclusive discounts and more!
How do I get points?
There are lots of ways to earn points! You can earn points by register with us, placing an order, follow or like our social media pages and more!
Where do I check my points balance?
You can check your points balance in the loyalty section of your Pure Bakes account.
How do I redeem my points?
To redeem your points you will need to login to your account. If you have enough points available to redeem, there will be a redeem option under the all rewards section.
By clicking redeem, you will be taken to a page that shows a discount code. You can Apply code which will automatically apply that discount code to the checkout.
When will my points expire?
Your Sweet Points will not expire! They’ll always be there for whenever you want to continue shopping with us.
I made an order but haven't received any points, what happened?
Your Sweet Points are automatically added to your account. But If you feel something has been missed please drop us an email at hello@purebakes.uk and let us know so we can help you.
Still have questions? Get in touch
Should you have any further queries you can reach us at hello@purebakes.uk
Our inbox is monitored Monday-Friday 9am-4:30pm, excluding bank holidays.
We aim to respond to all queries within 24 hours. Please note that we post from Mondays-Thursdays.